APC Smart-UPS SRT 19″ Rail Kit for Smart-UPS SRT 5/6/8/10kVA SRTRK2

Refund Policy for UGE Electronics “Https://uge-one.com “

1. Returns and Refunds

Thank you for shopping at UGE Electronics “Https://uge-one.com “. If you are not entirely satisfied with your purchase, we’re here to help.

2. Eligibility for Refund

To be eligible for a refund, please make sure that:

– The item was purchased in the last 14 days.

– The item is in the original packaging.

– The item isn’t used or damaged.

3. How to Initiate a Refund

To initiate a refund, please contact our customer support at [[email protected]] or [01066552125]. Provide your order number and details about the product you would like to return.

4. Refund Processing Time

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

5. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges

If you wish to exchange an item, please contact our customer support. You will be responsible for the return shipping costs, and we will cover the shipping costs of the replacement item.

7. Damaged or Defective Items

If you received a damaged or defective product, please contact us immediately for assistance. We will work with you to resolve the issue promptly.

8. Contact Information

If you have any questions about our Refund Policy, please contact us at [[email protected]].

Important Note: This Return & Refund Policy is applied only for Orders invoiced VIA UGE Electronics, and regarding any Orders has been invoiced VIA any Other Vendor you can check the Return & Refund Policy of this Vendor VIA the Vendor Stroe Page, and it’s not our responsibility for any issue between you and the Vendor.